wabi·sabi lab is a not-obvious strategic foresight co. exploring the imperfect future to build a better one. Curious?

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Roger Martin has declared that we are finally entering “the age of customer capitalism.” If firms serve customers well, Martin asserts, benefits for shareholders and the community follow. Customers as stakeholders become the new center of the capitalist universe and its new gospel.

The shift in goal entails a transformation in management practices from those of hierarchical bureaucracy, including a shift from controlling individuals to enabling teams, networks, and ecosystems; a shift in the way work is coordinated from rules, plans, and reports to agile processes and dynamic linking; a shift from the values of efficiency and predictability to those of continuous improvement and transparency; and a shift from one-way, top-down communications to interactive conversations.

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Econ today is more data-driven, far less politically conservative, and in general much more like engineering than it used to be.
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Money Runner Trailer (by Alexander Ma Johansson)

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(via What we can learn from hackers, pirates and drug dealers | Dazed) Comments
In a world where all the income gains are accruing to a tiny minority, the only reliable way to build a mass-market product is to make it free. Ad-supported social networks are the perfect innovation for a cash-strapped population.
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We realised how wrong we were to come into a country like this and say: “you are poor.” Africa is a land for rich people and powerful people. It’s a power station.
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Time/Bank: why the new economy will not be based on money/gold x @ptqk for @thetrendnet
(via Olvídate del patrón-oro. Llega la moneda-tiempo | TheTrendNet)

Time/Bank: why the new economy will not be based on money/gold x @ptqk for @thetrendnet

(via Olvídate del patrón-oro. Llega la moneda-tiempo | TheTrendNet)

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Since 1975 the countries now in the euro zone have given birth to just one company currently among the world’s 500 biggest (ironically it is from Spain: Inditex); by contrast California alone has created 26.
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